Terms of service
Terms of Service
Welcome to Pillow Bay. These Terms of Service govern your use of our website, products, and services available at https://pillowbay.com.
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions outlined here, please do not use our website or services.
1. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you are using this site under the supervision of a parent or legal guardian.
You may not use our products or website for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of our services.
You must not transmit any viruses, malware, or harmful code through our website.
A breach of any of these Terms may result in immediate termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time.
We may modify, suspend, or discontinue any part of the website, products, or services at any time without prior notice.
You understand that your content (excluding payment information) may be transferred unencrypted over various networks and may be adapted to meet technical requirements. Payment information is always encrypted during transfer over networks.
3. Products and Services
All products displayed on Pillow Bay are subject to availability.
We make every effort to display product images, colors, textures, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual appearance of a product.
We reserve the right to:
- limit the quantities of any products or services offered
- discontinue any product at any time
- change product descriptions, pricing, or availability without notice
Any offer made on this website is void where prohibited.
4. Pricing and Billing Accuracy
We reserve the right to change prices at any time without prior notice.
We also reserve the right to refuse or cancel any order you place with us. This may include limitations on quantities purchased per person, per household, or per order.
If we make a change to or cancel an order, we may attempt to notify you using the email address or billing information provided at the time the order was placed.
You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store.
5. Order Acceptance and Cancellation
Placing an order on Pillow Bay does not guarantee acceptance of that order.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- product availability
- errors in product or pricing information
- suspected fraud or unauthorized activity
- issues identified with billing or shipping information
If you need to request a cancellation or order change, please contact us as soon as possible at:
We process orders quickly, so we cannot guarantee cancellations or modifications once an order has been placed.
6. Shipping, Returns, and Refunds
Your purchase is also subject to our other store policies, including our:
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
By placing an order, you agree to review and accept those policies as part of your use of our website and services.
7. Accuracy of Information
We strive to ensure that all information on this website is accurate, complete, and current. However, we do not guarantee that all content on the site is always accurate, complete, or up to date.
The material on this website is provided for general information only and should not be relied upon as the sole basis for making purchasing decisions without reviewing more complete or timely sources of information where appropriate.
We reserve the right to modify the contents of this site at any time, but we are under no obligation to update any information.
8. Intellectual Property
All content on this website, including but not limited to:
- text
- images
- graphics
- logos
- branding
- product descriptions
- website design elements
is the property of Pillow Bay or its content suppliers and is protected by applicable intellectual property and copyright laws.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content without our prior written permission.
9. Third-Party Links
Certain content, products, or services available through our website may include materials or links from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not warrant or assume any liability for third-party materials, websites, or services.
Any use of third-party websites is at your own risk.
10. User Comments, Feedback, and Submissions
If you send us feedback, ideas, reviews, suggestions, or other submissions, whether online, by email, or otherwise, you agree that we may use, edit, publish, copy, distribute, and otherwise make use of such submissions without restriction.
We are under no obligation to:
- maintain any comments in confidence
- pay compensation for any comments or submissions
- respond to every submission
We reserve the right to remove content that we determine is unlawful, offensive, abusive, defamatory, misleading, or otherwise inappropriate.
11. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
For more information on how we collect, use, and protect your data, please review that page.
12. Prohibited Uses
You are prohibited from using the website or its content:
- for any unlawful purpose
- to solicit others to perform unlawful acts
- to violate any local, national, or international laws or regulations
- to infringe upon our intellectual property rights or the rights of others
- to upload or transmit malicious code
- to collect or track the personal information of others
- to spam, phish, scrape, crawl, or interfere with the site’s security or operation
We reserve the right to terminate your use of the site for violating any prohibited uses.
13. Disclaimer of Warranties
We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.
All products and services provided through Pillow Bay are offered “as is” and “as available” unless otherwise stated.
To the fullest extent permitted by law, Pillow Bay disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of Liability
To the fullest extent permitted by law, Pillow Bay, its owners, affiliates, employees, suppliers, or service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.
This includes, but is not limited to, damages related to:
- lost profits
- lost revenue
- lost savings
- data loss
- replacement costs
- website interruptions
- purchase-related disputes
In jurisdictions where certain liability limitations are not permitted, our liability shall be limited to the maximum extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Pillow Bay and its affiliates, partners, service providers, and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
16. Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.
This shall not affect the validity and enforceability of any remaining provisions.
17. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to this page.
It is your responsibility to review this page periodically for changes.
Your continued use of the website following any updates constitutes acceptance of those changes.
18. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the applicable laws governing the operation of Pillow Bay, without regard to conflict of law principles.
19. Contact Information
If you have any questions about these Terms of Service, please contact us:
Pillow Bay
Website: https://pillowbay.com
Email: info@pillowbay.com